Information you provide
This may include your name, company, business email, phone number, country, product request, brand preference, REF/UPN code, quantity, message, and procurement documentation requirements.
Privacy Policy
Privacy policy for medical sourcing and RFQ communication
This Privacy Policy explains how GetMedicalDevice collects, uses, stores, and protects information submitted by buyers, suppliers, distributors, and procurement teams using our medical device sourcing and RFQ support platform.
RFQ data protection
B2B procurement privacy
Responsible data handling
Privacy overview
How GetMedicalDevice handles information
We use submitted information to support medical device sourcing, supplier matching, RFQ communication, quote handling, platform security, and buyer support.
How we use it
We use information to respond to enquiries, process RFQs, match requests with supplier options, communicate about product availability, and improve the sourcing workflow.
Who may receive it
RFQ-related details may be shared with relevant suppliers, distributors, logistics partners, or service providers when needed to support your procurement request.
Detailed policy
Privacy Policy
This policy applies to information collected through GetMedicalDevice, including contact forms, RFQ forms, supplier communication, website analytics, and platform-related interactions.
1. Who we are
GetMedicalDevice is a B2B medical device sourcing and RFQ support platform designed to help buyers discover products, identify supplier routes, submit procurement requests, and communicate sourcing requirements.
This Privacy Policy applies to the website, RFQ workflow, contact forms, supplier-related pages, product pages, brand pages, country pages, and other platform features available through GetMedicalDevice.
2. Information we collect
We may collect information that you voluntarily submit, including your full name, business email, phone number, company name, job role, country, destination market, product category, brand, model, REF/UPN code, quantity, target delivery timeline, message content, and documentation requirements.
We may also collect technical information such as IP address, browser type, device information, pages visited, referral source, form activity, and general website usage data.
3. RFQ and procurement data
When you submit a request for quote, we may process the details you provide to understand your sourcing requirement, identify relevant supplier options, route the request, compare availability, and support follow-up communication.
RFQ data may include commercially sensitive procurement details. You should avoid submitting confidential, regulated, patient-identifiable, or highly sensitive information unless it is necessary for the sourcing request and you are authorized to share it.
4. How we use information
We use collected information to respond to enquiries, process RFQ submissions, communicate with buyers and suppliers, improve sourcing accuracy, manage supplier matching, prevent abuse, maintain website security, and improve platform performance.
We may also use business contact information to follow up on procurement requests, clarify product requirements, send sourcing updates, or provide information related to relevant medical device procurement workflows.
5. Legal basis for processing
Where applicable, we process personal data based on one or more legal grounds, including your consent, the need to respond to your request, legitimate business interests, contract-related communication, compliance obligations, and website security requirements.
Our legitimate interests may include operating a B2B sourcing platform, responding to procurement enquiries, protecting the website from misuse, improving RFQ workflow quality, and maintaining supplier communication.
6. Sharing information
We may share relevant RFQ or contact information with suppliers, distributors, manufacturers, logistics providers, documentation partners, hosting providers, analytics providers, email service providers, CRM systems, or technical service providers where needed to operate the platform.
We do not sell personal information as a standalone commercial product. Supplier sharing is performed only when it supports the sourcing, RFQ, quote, or procurement communication purpose.
7. Cookies and analytics
GetMedicalDevice may use cookies, analytics tools, log files, and similar technologies to understand website performance, measure page activity, improve user experience, protect the website, and identify technical issues.
Depending on your location and browser settings, you may be able to block, delete, or restrict cookies. Some website functionality may not work correctly if cookies are disabled.
8. Data retention
We keep personal and RFQ-related information only for as long as reasonably necessary for the purpose it was collected, including enquiry handling, supplier communication, procurement follow-up, record keeping, legal compliance, dispute prevention, and platform security.
Retention periods may vary depending on the nature of the request, communication history, supplier involvement, legal obligations, and operational requirements.
9. Data security
We use reasonable technical and organizational measures to protect submitted information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, hosting environment, or online transmission method can be guaranteed as completely secure. You should avoid sending unnecessary sensitive information through forms or email.
10. International communication
Because medical device sourcing can involve buyers, suppliers, distributors, and logistics partners in different countries, your information may be processed or shared internationally when needed to support your request.
Where required, we aim to handle international data sharing in a responsible manner and only for relevant sourcing, RFQ, supplier communication, or platform operation purposes.
11. Your rights
Depending on your location and applicable privacy laws, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or complain to a relevant data protection authority.
To exercise privacy-related rights, contact us through the website contact page and include enough information to help us identify your request.
12. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our platform, RFQ workflow, supplier communication process, legal requirements, analytics tools, or data handling practices.
The updated version will be posted on this page with a revised update date where applicable.
Privacy support
Frequently asked questions
Practical answers about privacy, RFQ data, supplier communication, cookies, and user rights on GetMedicalDevice.
GetMedicalDevice may collect business contact details, company information, RFQ details, product requirements, destination country, quantity, message content, and technical website usage data.
RFQ information is processed to understand the buyer request, identify relevant supplier options, support quotation communication, clarify documentation needs, and manage medical sourcing workflows.
Yes. Relevant RFQ and contact details may be shared with suppliers, distributors, manufacturers, or sourcing partners when needed to respond to your procurement request.
No. GetMedicalDevice does not sell personal information as a standalone commercial product. Information is used to support sourcing, RFQ communication, supplier matching, and platform operation.
You can contact GetMedicalDevice through the website contact page and request access, correction, deletion, restriction, objection, portability, or other privacy-related assistance where applicable.
Privacy request
Contact Team
Need help with a privacy or data request?
Contact the team if you want to review, update, correct, or remove information submitted through GetMedicalDevice.
More buyer questions
Additional FAQs for Privacy Policy
These answers help buyers prepare a clearer and more useful medical sourcing request.
Include product family, preferred brand, REF or UPN codes if available, required quantity, destination country, expected timeline and any documentation expectations.
Yes. Mention whether equivalent products, alternative sizes or other brands are acceptable so supplier responses can be compared more efficiently.
No. The platform supports sourcing, RFQ intake and supplier communication. Final clinical, regulatory and procurement decisions remain with the buyer and their qualified team.